solutions for

community development

Features

A powerful web-based data management application and intuitive Windows and Android mobile applications ensure that pertinent information can be captured or retrieved – anywhere.

Cloud-Based Records and Case Management

  • Advanced Search Engine
  • Property Master File Management
    • Parcel ID association with address or location
    • Ownership details
    • Zoning & use
  • Code and Ordinance Management
  • Document Management with customizable templates for work orders, inspections, abatement notice, eCitation, and more
  • Case Management intelligently links all documents and tasks associated with single property
    • Easily re-assign, approve, and return documents for correction
  • Integrated Mapping to see locations of open/closed cases
  • Digital Evidence Management
    • Photos, documents, videos, and voice memos
  • Robust Data Export capabilities
  • Detailed Audit reports
  • Dynamic Group/User Permission Management

Inspections

  • Device-Agnostic Software (Windows, Android, & iOS)
  • Fully customizable Inspection Reports for permits, annual inspections, etc.
  • Automatic assignment of inspectors based on location or type
  • Query and auto-populate reports with Parcel ID, address, or owner information lookup
  • Review historical data on inspections and violations
  • Fee assignment to inspection/re-inspection

E-Notice and E-Citation

  • Device-Agnostic Software (Windows, Android, & iOS)
  • Auto-populate any Notice with Inspection Form data
    • Notice of Violation
    • E-Citation
    • Lien Notice
    • Abatement Notice
    • Hearing Notification
  • Set reminders for re-inspection
  • Quick lookup of ordinance or description to auto-complete Notices
  • Digital Evidence Capture
    • Capture photos, documents, videos, and voice memos
  • In-Field Printing of Notices and eCitations with thermal printer

Administrative Hearings

Quicket Code Enforcement is fully integrated with Quicket Court & Administrative Hearings. An open API further enables integration to external court systems.

Mobile application allows code enforcement officers to electronically retrieve all case files, including digital evidence during court or administrative hearings.

Personalized docket automatically sent to each code enforcement officer with all case files for upcoming court date.

Financial Management and Online Payments

Quicket provides robust financial management capabilities for Payment/Collection Monitoring along with Online Payments for enhanced citizen convenience.

  • Online payments automatically update records
  • Integrated with Court and Administrative Hearings
  • 3rd Party General ledger integration
  • Record payments for cash, money order, check, or credit card
  • Cash Out batch file for end-of-day processing
  • Audit reports for payments, past-due, etc.
  • Fee and Fine Breakdown Reports
  • Custom business rules for fee and fine escalations
  • Generate custom reports based on collection type, payment method, etc.
  • Batch Notice creation for 1st Notice, 2nd Notice, Notice Before Collections, and More
  • Collection Agency reports

Public Empowerment & Engagement

Free-up valuable staff time and enhance the quality and speed of services for the public with a robust set of tools.

  • Online Payment Portal for Violations and Permits
    • Full and partial payments, including payments plans
  • Automatic Notice Generation
  • Alert messaging via text/email
    • Property Notices/Violations
    • Inspection Scheduling
    • Court date and payment reminders
    • Building Tenant Violations
    • Geo-location defined Notices/Violations in neighborhood, area, or district
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Benefits

Simple Subscription Model

Simple Subscription Model

Eliminate upfront investments and ongoing maintenance costs of traditional on-premise server infrastructure with our Cloud-based SaaS offerings. Regular updates, 24/7 system monitoring/support always included.

Secure and Reliable

Secure and Reliable

FBI-CJIS, NIST, and PCI-Compliant. Automatic, always included data backups. Guaranteed 99.99% uptime. You own your data - Always.

Unified Solution

Unified Solution

Data is retrieved and share seamlessly in real-time across all of your devices. Never worry again about redundant data entry or data loss. APIs enable interoperability with existing systems.

What People are Saying

"As a supervisor, it has helped me be able to monitor who’s being more productive. Before, we never had access to that information, now we all do."

A. Cabral
Sergeant

"Not only is it fully functional; moreover, a highly professional solution using business intelligence and business analytics for the Code Enforcement’s statistical report summary is now available. Really outstanding."

M. Ficklin
Deputy Director Technology Services

"Quicket has been able to get us the real-time data that we need today. In the past, information wasn’t readily available, now we can track our own data and performance on an actual real-time basis."

J. Militello
Deputy Chief

"In February 2020, the Magistrate Court carried out its court session for the first time using the new Quicket case management and electronic citation solution. We are happy to announce the first adjudication using Quicket was successful and on point."

M. Ficklin
Deputy Director Technology Services

"As an administrator, I try to keep things simple and Quicket is that one program that does everything."

M. Witz
Director of Police

Let Quicket help transform your agency's operations